FAQs
More questions? Email us at Support@HygieneLab.com or Text us at 213.577.2600 — we're always happy to help.
How long does shipping take?
How long does shipping take?
We typically process all orders within 1 business day, and thanks to our multiple warehouses strategically located across the country, shipping times are expedited. Depending on your location, your order will typically arrive within 2-4 business days after it ships. Once your order is on its way, you’ll receive a tracking number so you can follow its progress right to your door.
Do you offer express or expedited shipping?
Do you offer express or expedited shipping?
Yes! We offer both 2-Day and Next-Day shipping options at checkout.
Rates are calculated based on your location and order size.
Do you ship internationally?
Do you ship internationally?
Yes, we ship to most countries. Delivery typically takes 7-10 business days depending on destination and customs.
How much does shipping cost?
How much does shipping cost?
- Standard U.S. shipping is free on all orders.
- 2-Day and Next-Day shipping rates are shown at checkout.
Will I get a tracking number?
Will I get a tracking number?
Yes. As soon as your order ships, we’ll email you a tracking link so you can follow it every step of the way.
What Makes HygieneLab Different?
What Makes HygieneLab Different?
HygieneLab raises the bar for clean personal care.
We go beyond "non-toxic"—our formulas are loaded with premium ingredients that actually improve your skin and hair. You’ll find niacinamide to even tone, aloe vera to soothe and hydrate, jojoba oil to balance oil production, and vitamin C to brighten and protect. Every ingredient is hand-selected for performance and safety—no fillers, no shortcuts.
And while other brands hide questionable additives under “fragrance” or “parfum,” we don’t play that game. Our scented products use only pure essential oils—never synthetic fragrance—so you get a subtle, refreshing scent without the hidden toxins.
Every formula is EWG-verified, expertly formulated, and made to deliver real results.
Why are the prices higher than other brands?
Why are the prices higher than other brands?
Because we actually care about what goes on your body — and what gets into it.
Most men’s products are loaded with cheap fillers, synthetic fragrances, and hormone-disrupting chemicals. Ours aren’t. Every formula is made with clean, non-toxic ingredients that are EWG Verified, rated Excellent on Yuka, and score a perfect 0/10 on Think Dirty.
But we don’t just avoid the bad stuff — we pack in the good. Our ingredients actively support healthier skin and hair:
Aloe vera to hydrate, jojoba and squalane to strengthen the skin barrier, coconut and baobab oils to nourish and repair your hair.
Plus, our formulas are highly concentrated, so a little goes a long way. Fewer bottles. Better results.
We’re not the cheapest — we’re the cleanest. And that’s a difference you’ll actually feel.
Where are HygieneLab products made?
Where are HygieneLab products made?
All HygieneLab products are proudly made in California.
Are the plastic bottles Non-Toxic?
Are the plastic bottles Non-Toxic?
Our bottles are made with HDPE (High-Density Polyethylene) and PET (Polyethylene Terephthalate) plastics, both of which are BPA-free and widely recognized as some of the safest materials for personal care products. These plastics do not leach harmful chemicals, ensuring that our clean, non-toxic formulations remain pure and effective.
Do HygieneLab products help with hair loss?
Do HygieneLab products help with hair loss?
Our shampoo and conditioner are not specifically formulated to treat hair loss. However, they are packed with clean, nourishing ingredients that promote a healthy scalp and stronger hair, which can create an ideal environment for hair growth. Plus, because they’re free from harsh chemicals like sulfates and parabens, they help maintain the natural health of your hair and scalp.
What size are the shampoo and body wash?
What size are the shampoo and body wash?
Both our shampoo and body wash are available in two sizes:
- Standard (10 oz / 300 ml) - Perfect for everyday use
- Large (16.9 oz / 500 ml) - The same clean, non-toxic formula in a bigger bottle for better value per ounce and fewer restocks.
Both options are made in the USA, EWG Verified, and formulated with premium ingredients like aloe, baobab, jojoba, and green tea extract. No sulfates, no hormone disruptors, and no synthetic fragrance — just clean, effective care that actually works.
How does the 60-day money-back guarantee work?
How does the 60-day money-back guarantee work?
We stand behind the quality of our products and want you to feel confident in your purchase. If for any reason you’re not completely satisfied, you can return the product within 60 days of purchase for a full refund.
Are HygieneLab products non-toxic?
Are HygieneLab products non-toxic?
Yes. HygieneLab products are formulated without ingredients commonly linked to hormone disruption or skin irritation, including synthetic fragrance, parabens, phthalates, and harsh sulfates. Every formula is designed with long-term health in mind.
Why does HygieneLab avoid synthetic fragrance?
Why does HygieneLab avoid synthetic fragrance?
Synthetic fragrance is one of the least regulated ingredients in personal care and can conceal dozens of undisclosed chemicals. HygieneLab uses essential oils or offers unscented options so you know exactly what’s in your products.
Are essential oils safer than fragrance?
Are essential oils safer than fragrance?
Essential oils offer greater transparency than synthetic fragrance because their components are disclosed. When used responsibly and in skin-safe concentrations, they provide scent without hiding unknown chemicals.
Are HygieneLab products hormone-safe?
Are HygieneLab products hormone-safe?
HygieneLab avoids ingredients that research has linked to endocrine disruption. Because these products are used daily, formulations are designed to support hormone health over the long term.
Do clean products actually work as well as conventional products?
Do clean products actually work as well as conventional products?
Yes. Clean does not mean weak. HygieneLab products are formulated to perform—cleansing, hydrating, and protecting—without relying on harsh or unnecessary ingredients.
Are HygieneLab products good for sensitive skin or eczema?
Are HygieneLab products good for sensitive skin or eczema?
Many customers with sensitive skin choose HygieneLab because the formulas avoid common irritants like synthetic fragrance and aggressive surfactants. While results vary, the products are designed to support the skin barrier.
Why are HygieneLab products more expensive than drugstore brands?
Why are HygieneLab products more expensive than drugstore brands?
Most drugstore products are heavily diluted with water and inexpensive fillers. HygieneLab formulas are more concentrated and ingredient-dense, meaning you use less per application and products last longer.
Are HygieneLab products rated by third-party safety organizations?
Are HygieneLab products rated by third-party safety organizations?
Yes. Many HygieneLab products are EWG Verified and rated Excellent on the Yuka app, which evaluate ingredient safety and transparency.
Do HygieneLab hair products help with hair loss?
Do HygieneLab hair products help with hair loss?
HygieneLab hair products are not formulated to treat or prevent hair loss. However, they support scalp health and hair strength by avoiding harsh ingredients that can compromise the scalp over time.





